PART 2: PRIVACY POLICY
1. Responsibility for Data Processing
3Dthinks SL is the data controller for personal data collected through esigns.health and the eSigns app, managed in accordance with the GDPR (EU 2016/679) and the Spanish LOPDGDD (3/2018).
2. Website Data Management (Host: GoDaddy)
Our website is hosted by GoDaddy. We collect basic technical logs and information voluntarily submitted via contact forms. GoDaddy acts as a data processor providing infrastructure only.
3. eSigns App: Health Data Management
- User Health Data: Hormonal and physiological data gathered via the app is stored securely in Google Firebase.
- Analytics: We use Google Analytics to monitor app performance and user experience.
- API Security & Data Integrity: All data obtained via the eSigns API is strictly protected.
4. AI and Data Processing Policy
We maintain a strict “Siloed Data” policy regarding Artificial Intelligence:
- Personalized Data: User health data is NEVER shared with, processed by, or made available to any third-party external AI providers (e.g., OpenAI, Anthropic). All personalized insights are generated within our secure, internal infrastructure.
- Impersonalized Data: We may use anonymized, non-identifiable datasets for internal R&D to improve biochemical signatures. This data cannot be traced back to any individual user.
5. Data Retention and Rights
Health data is stored as long as the account remains active. Users may exercise their rights of access, rectification, erasure, and portability by emailing info@3Dthinks.com with a copy of their ID. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).
6. Medical Disclaimer
eSigns provides lab-grade insights for informational purposes. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a physician regarding a medical condition.
